DELIVERY

1.  Our delivery charges are as follows:-
UK POSTAGE CHARGES
ORDER BELOW £30.00
£4.20
ORDER OVER £30.00 (
£6.95
URGENT (2-3 WORKING DAYS) OFF THE SHELF ITEMS
£12.50
URGENT (4-5 WORKING DAYS) OFF THE SHELF ITEMS
£8.95
EUROPE & WORLDWIDE CHARGES ARE BASED ON PRODUCT VALUE & WEIGHT.
PLEASE NOTE WE DO NOT POST WEDDING POST BOXES OVERSEAS DUE TO SIZE RESTRICTIONS
2. For despatch of goods we use Royal Mail, MyHermes and various other courier companies.
3. Standard off the shelf items we aim to despatch within 5-7 working days.  We offer an Urgent Delivery Option with despatch of goods 2-3 working days and an Express Delivery option 4-5 working days.   Certain items that experience a longer lead time will clearly state the anticipated delivery period on the individual listing (these are not available on the Urgent Delivery option). For all bespoke items - wedding favours, post boxes  & stationery - allow 2-4 weeks  - tiaras, headdresses, crystal bouquets & hats please allow 4-6 weeks for delivery from receipt of payment.  If your order is urgent, please contact us with the details and we will do our utmost to expedite within the given timescales.  Wherever possible, please order well in advance of your wedding date.
4.  Notification will be sent via e-mail when goods are ready for despatch.  All orders are despatched via Royal Mail or Courier and from time to time a signature will be required upon arrival.  Overseas orders are sent either via standard Airmail, International Signed for Mail or via courier - please note Cherlaan Limited is not liable for any tax charges incurred by receiving country.  Cherlaan Limited accept no responsibility for loss or damage of goods during transit.  If there is a problem with the delivery, the issue must be addressed with the carrier as we are not responsible for loss/damage/redelivery etc.  Each order despatched is carefully packed to ensure minimum damage is caused during transit.  In the unfortunate situation of damage occurring during transit, please notify us immediately either by email or telephone and also in writing within 7 days.